rockauto warehouse locations

Returns/replacements/exchanges are a hassle!!! Terrible customer service. Also the part was used both times. 1st was excellent.

207 other reviews that are not currently recommended. NOPE, not doing it. What happened ? I installed the new Dorman Coolant overflow/ windshield washer reservoir combo bottle that they sent. Rude customer service and negligent at that, I purchased a set of centric brake parts and was sent 3 centric parts brake shoes and 1 Ford Motor Company used brake shoe in the box. Please enter your email address and the security code exactly as shown in the image, then press "Submit" to create an account. Sold tire pressure sensors to me. They stated that if we paid for the parts to be returned to us, we could have them back, otherwise, they would dispose of them within 5 business days. I will take my business elsewhere from now on. They even asked me for the dimensions of the filter they sent. We followed their return requirements by informing them of the defect, took everything to the FedEx store and returned it all in the original packaging. Ordered a steering knuckle from Rock auto and received it in a extremely damaged but typical brown box. Customers aren`t able to pick up their parts on their own. Good luck getting a response from email.They sell repack junk. Easy to use parts catalog. To be fair, so does the manufacturer. Even though it took them 8 days to give it to FedEx  with it being in stock. The invoice states any problems . I feel like a complete idiot. WTF? Back to ebay and. Easy to use parts catalog. I was in total shock to hear that I was approved for a 2018 Sentra! This is my last order to rock auto , ended up buying what was missing from my order at Autozone. “usu you pay shipping tho for small stuff it doesnt get combined as they have different parts coming from different warehouses.” in 3 reviews, “Don't rely on compatibility charts by the seller.” in 2 reviews, “Local parts shops didn't have any rear blades for my car, and I didn't feel like schlepping to the dealer for it.” in 3 reviews, in Oil Change Stations, Auto Repair, Tires, in Car Dealers, Car Buyers, Used Car Dealers. I even asked them to just send me a shipping label and I'll send the part back and when they receive it, they could just refund me.

I ended up not needing the part and tried to return it. Contact the business for more information about recent service changes. RockAuto also offers a selection of universal tools and parts under its Tools & Universal Parts tab, including accessories, belt drives, cooling systems and other items. 2 different vendors one cost 65, the other vendor 143.. these people can go to hell along with their trash business. Oh and no customer service. Was directed to process a return. Didn't notice the slight difference when installing the pulley. RockAuto 975 W 8th St Azusa CA 91702.

Didn't notice the slight difference when installing the pulley. It arrived at 10:30 am and was on the car by noon. Crap.

C. 78/100. Over the last month and a 1/2 I bought to power steering pumps from them and both are defective Spent over 400 bucks between buying the parts and installing  Them  tried everything straight up garbage would never  Recommend purchasing from rock auto By one badd but to  Unacceptable. Madison, US (HQ) 6418 Normandy Ln #100. Which they say it is all fed ex. Their phone number does not support a customer service line when calling in.

Founding Date: 1999: RockAuto Cybersecurity Score.

Just another contributor to the decline & fall. Please create a password for your account. . Yay! When I got home, tracking on the site said that I could expect the replacement strut on Wednesday. The list goes on. RockAuto ships auto parts and body parts from over 300 manufacturers to customers' doors worldwide, all at warehouse prices. I was unable to speak to anyone and finally I was sent an email and I was then told I need to pay an additional $20.00 to pay to ship the part back or it would be discarded in 5 days aka resold. I put in the lesser cost but they won't give me back the full amount. Anyway took the hoses to a machine shop removed the crimp fittings and installed longer hose them. We purchased a radiator fan for our truck a few months back and it randomly blew up one day when we were traveling out of town for work. Easy to use parts catalog. RockAuto name, logo and. Each box was missing something. When I tried to return it, they asked for the VIN, pictures, dimensions of the old and new filters, part no. Oh and no customer service. I used Rockauto… Got a question about RockAuto? No phone numbers. I've been using them for 3 years and that's the thanks I get! That saves me lots of time, instead of having to call around to locate, and then driving to fetch the parts I need. Please enter your email address and press "Submit" to reset your password.

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I used Rockauto.com because they had all the parts in stock. RockAuto ships auto parts and body parts from over 300 manufacturers to customers' doors worldwide, all at warehouse prices.

Will not offering any return business.

Based on the appraisal, their pricing is in the middle range between what a dealership would pay…", "wow, what a true gentleman.

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