matco tool box return policy

Matco Tools reserves the right to make periodic changes in construction or tool design at any time.

These tips are provided only as a convenience to our customers and we in no way imply that it is a complete list of all tool safeguards and precautions. We also recognize that the intentional misuse and abuse of hand tools continues to be a common concern to us all. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. When subjected to intentional physical misuse and abuse, even Matco tools can break or fail prematurely. The purchaser may have other rights which vary from state to state or outside the United States of America. Use these links to learn more about Matco Tools warranty information: Any tool or part branded with the Matco Tools (MATCO) name is warranted against defects in materials and workmanship. Explore Matco Tools' automotive tools and tool storage products and find out more about our business franchise opportunities.

If you are a resident of, or wish to acquire a franchise for a [Matco Tools distributorship] to be located in, one of these states or a country whose laws regulate the offer and sale of franchises, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your jurisdiction. We are committed to building a reputation for customer service that meets the standards of quality we have earned with our tools. It is for information purposes only. To return a product through matcotools.com you must first Register as a user. Safety Tips: Matco encourages tool safety and proper tool use. Return Policy * 30-Day Risk FREE return for refund or replacement If you are not 100% satisfied with your returnable items, return the product for a refund. All products sold by Matco to its Distributors are assigned a warranty code in the Matco Price List. Once registered and logged in, returns can be processed through the Your Account link in the upper right corner of any matcotools.com page. *Excludes orders over 150 lbs.This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. Credit for original order amount (less original shipping costs) will be applied to customer's credit card. Return Policy * 30-Day Risk FREE return for refund or replacement If you are not 100% satisfied with your returnable items, return the product for a refund.

Minnesota state franchise registration number F-2705. A Material Return Authorization (MRA) is required for the return – contact Mac Tools at 800.MACTOOLS Product must be received with all included parts and manuals Upon receipt, credit will be applied to the original credit card​​ Professional mechanics and auto techs #1 trusted source for automotive repair tools. Over time, Matco's hand tools and service equipment have earned a reputation for world-class quality, superior workmanship, and professional-grade durability. 30 day return policy for a full refund ​regarding purchases made on mactools.com (excludes National Accounts). Product Changes: Matco reserves the right to make changes in design, appearance and construction of any and all products listed herein without incurring any obligation in making such changes in products previously sold or transferred. Any such alteration must be in writing and signed by such officer. Matco, or one of its authorized representatives, will, at Matco's option, repair, or replace, any tool or part bearing the MATCO name, without charge, if the defective or malfunctioning tool or part is returned to Matco or one of its authorized representatives. Matco Tools and our Matco Distributors recognize that the warranty coverage which we offer on our tools and equipment has a significant influence on your decision to purchase and use Matco products. If you are a resident of, or wish to acquire a franchise for a [Matco Tools distributorship] to be located in, one of these states or a country whose laws regulate the offer and sale of franchises, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your jurisdiction. Please be sure to include your name and address with the tool or part, and describe the nature of the problem. Matco shall have no obligation pursuant to the Matco Warranty with respect to any tools or parts which in Matco's sole judgement have been altered damaged, misused, abused, badly worn, lost or improperly maintained. Matco pays shipping costs. Matco Tools offers the best customer care in the industry. © 2020 Matco Tools Corporation. You can then Login. Your Matco experience--whether on the Internet or through our traditional channels--will be second to none. Learn how Tool Boxes & Storage can make your job easier and save you time.

Matco will ship correct product upon notification by customer. We suggest you refer to the manufacturer's instructions when provided. Once registered and logged in, returns can be processed and a Return Good's Authorization (RGA) can be accessed through the Your Account link in the upper right corner of any matcotools… Note: Some states do not allow the exclusion or limitation of incidental or consequential damages. Any products returned must have an RGA number. Once registered and logged in, returns can be processed and a Return Good's Authorization (RGA) can be accessed through the Your Account link in the upper right corner of any matcotools.com page. You can then Login. As a result of both considerations, Matco has structured our warranty policies and product guarantees accordingly. To return a product through matcotools.com you must first Register as a user. If products shipped in error are not received by Matco within 2 weeks of notification, customer will be charged for value of products shipped. Matco pays return shipping costs. Right now - for our Internet customers* only (*excludes Commercial accounts) - Matco offers a 30-day return on most products. The Matco Warranty is in lieu of all other warranties, expressed or implied, including any warranty of merchantability or fitness for a particular purpose, and sets forth the sole and exclusive remedy in contract, tort, strict liability, or otherwise. © 2020 Matco Tools Corporation. User's recommendation: Do not finance with them. An offer is made only by Franchise Disclosure Document (FDD). However, this is not to say that our tools are indestructible. RGA required for return of products shipped in error. All Rights Reserved. MATCO also reserves the right to discontinue the availability of any products at such time as such action is considered necessary. *Excludes orders over 150 lbs.This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. An offer is made only by Franchise Disclosure Document (FDD). An offer is made only by Franchise Disclosure Document (FDD). Any tool or part branded with the Matco Tools (MATCO) name is warranted against defects in materials and workmanship. Follow procedures for products shipped in error (see above). It is for information purposes only. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. Minnesota state franchise registration number F-2705. When a product is discontinued or no replacement is available, Matco will issue a coupon for value of discontinued product at time of sale. Customer pays return shipping cost to Distribution Center. If you have questions, comments, or concerns, please contact us. Customers are instructed to contact customer service for instructions. The limited warranty provision with respect to each such product shall be the limited warranty designated in this warranty code agreement and may be amended by Matco from time to time in its sole discretion.

© 2020 Matco Tools Corporation. To return a product through matcotools.com you must first Register as a user. Matco Tools offers the best customer care in the industry. Items marked as non-refundable cannot be returned for refund but can be exchanged if defective. *Excludes orders over 150 lbs.This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. Matco specifically reserves the right to make these changes without incurring any obligation or incorporating such changes or updates in tools or parts previously distributed. Minnesota state franchise registration number F-2705. While eminently fair by industry standards, Matco's Warranty reserves the right to exclude products which have been obviously and intentionally misused and abused. All products are covered under same warranty. The Matco distributor had him sign the touchscreen without showing him that there would be a significant charge for financing. Matco will not allow him to return the box, so we are now paying the price of a used car for a tool box. MATCO also cannot accept responsibility for results of using tools incorrectly or using tools which have been improperly repaired or maintained. It is for information purposes only. Your Matco experience--whether on the Internet or through our traditional channels--will be second to none. When properly used and conscientiously maintained, Matco tools can provide you their full lifetime of reliable service. Matco, or one of its authorized representatives, will, at Matco's option, repair, or replace, any tool or part bearing the MATCO name, without charge, if the defective or malfunctioning tool or part is returned to Matco or one of its authorized representatives.

Matco will ship replacement product (or similar product) to customer at no charge. Return Goods Authorization (RGA) required for return. No Matco employee, distributor or other person, other than an authorized officer of Matco, may extend the Matco Warranty. We have provided various safety tips and proper tool usage tips throughout our on-line catalog. The Matco Warranty confers specific legal rights. Under no circumstances shall Matco be liable for any special, incidental, or consequential damages. Or, email us anytime and we'll get back to you by the next business day. If you are not fully satisfied within 30 days, return the product for a refund as long as product is marked eligible for return. All Rights Reserved. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of, or wish to acquire a franchise for a [Matco Tools distributorship] to be located in, one of these states or a country whose laws regulate the offer and sale of franchises, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your jurisdiction.

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